FREQUENTLY ASKED QUESTIONS
Got Questions? We've Got Answers.
Everything you need to know about using Med Melanin.
Med Melanin is a health advocacy platform designed for women of colour. We help you track symptoms, prepare for doctor visits, and empower you with insights to take control of your healthcare journey.
No, we don't diagnose or connect you with doctors. Instead, we provide tools to help you track and document your health history, so you can advocate for yourself during medical visits.
You log your symptoms, and our platform organizes them into a clear, structured report. This makes it easier to track patterns and communicate with healthcare providers.
A clinic coordinator reviews your log and provides recommendations based on your entries. You'll receive a summary report that you can download and share with your doctor.
You'll receive a response from a clinic coordinator within 48 hours. A notification will alert you when feedback is available.
Absolutely. Your data is encrypted and protected under strict privacy policies. We never share your personal health information without consent.
You can sign up for free and access core features. Additional premium features may be available in future updates.
Yes! Every symptom log generates a downloadable report that you can print or save for future use.
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support